SAMNUN TERMS AND CONDITIONS OF SERVICE

Last Updated: December 24, 2025

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the samnun.com website (the “Service”) operated by Samnun Ltd (“Us”, “We”, or “Our”).

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Service.

1. Business Information

Samnun.com is owned and operated by Samnun Ltd, a company registered in Nigeria.

  • Business Name: Samnun Ltd

  • Registered Office Address: 9 Community Road,Pineapple Estate, Igbogbo, Ikorodu, Lagos

  • Company Registration Number: RC – 7527626

  • Email: support@samnun.com

  • Phone: 0809 707 0033

  • Contact Page: samnun.com/contact-samnun

2. Account Creation and Responsibilities

2.1 Eligibility: You must be at least 18 years old to create an account or purchase from our Service.

2.2 Information Accuracy: You agree to provide accurate and complete information when creating an account or making a purchase.

2.3 Security: You are responsible for maintaining the confidentiality of your account credentials and for any activities conducted through your account.

3. Products, Pricing, and Availability

3.1 Product Descriptions: We strive for accuracy in product descriptions but do not guarantee that all information is error-free. If a product does not match its description, you may return it in line with our Return & Refund Policy: samnun.com/returns-refund-policy-samnun

3.2 Pricing: All prices are in Nigerian Naira (₦). We reserve the right to correct pricing errors and cancel orders placed at incorrect prices.

3.3 Availability: Products are subject to availability. We may limit quantities per customer, household, or order.

4. Orders and Payments

4.1 Order Acceptance: An order confirmation does not constitute acceptance. We may cancel or decline an order at our discretion.

4.2 Payments: We accept payment methods displayed on our website. You agree to provide current and accurate payment information.

5. Shipping and Delivery

5.1 Processing:

  • All orders are processed on the same day if ordered before 2PM.
  • Orders sent after 2PM will be processed the next Business Day.

5.2 Delivery Times: Standard delivery is usually between 1 – 5 business days, depending on your location. Delivery times are estimates only and not guaranteed. For full details, please see our Shipping Policy: samnun.com/shipping-policy-samnun

6. Returns and Refunds

6.1 Eligibility: Most items may be returned within 14 days of delivery, provided they are unused and in original packaging.

6.2 Refunds: Refunds will be issued to the original payment method within 5–10 business days after we receive the returned item.

For complete details, see our Return and Refund Policy: samnun.com/returns-refund-policy-samnun

7. Use of Service

You may use our Service only for lawful purposes. Prohibited uses include but are not limited to:

  • Violating applicable Nigerian laws or regulations.

  • Impersonating others, transmitting spam, or engaging in fraudulent activities.

8. Intellectual Property

All content on this website, except for user-provided content and product images, remains the property of Samnun Ltd. You may not reproduce, resell, or exploit any portion of the Service without our written consent.

9. Privacy and Data Protection

Your use of the Service is also governed by our Privacy Policy: samnun.com/privacy-policy-samnun, which explains how we collect, use, and safeguard your personal data. Please review it carefully.

10. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for their content, policies, or practices.

11. Termination

We may suspend or terminate your account at any time if you breach these Terms.

12. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages, including lost profits or data, arising from your use of the Service.

13. Disclaimer of Warranties

The Service is provided “AS IS” without warranties of any kind, express or implied.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of Lagos State, Nigeria. Any disputes shall first be resolved through negotiation or mediation, and if unresolved, through the courts of Lagos, Nigeria.

15. Customer Rights

Nothing in these Terms affects your statutory rights as a consumer under Nigerian law.

16. Changes to Terms

We may update these Terms from time to time. Material changes will be notified at least 7 days before taking effect.

17. Contact Us

If you have any questions about these Terms, please contact us:

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